USA | Vacuum Cleaners | Best Vac | St. Charles, Batavia, Geneva, Illinois

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Google Rating

4.8

Best Vac

Carole Harrington

21:57 16 Oct 17

I bought my vacuum cleaner here 10 years ago. I bring it in every year for its annual "check up" to keep the warranty valid. It has needed 1 or 2 minor repairs at almost no cost! I used to buy "cheap" vacuum cleaners, but they never cleaned as well as I would have liked, and I ended up getting new ones way too often. Ever since I bought my quality vacuum at Best Vac, I have been VERY pleased with its performance and the maintenance has been minimal as I stated. I love my vacuum cleaner and I am very pleased with the service at Best Vac. I STRONGLY recommend them if you are looking for a good vacuum cleaner.

Carol Jahns

19:41 15 Oct 17

There has never been a time that I had a problem that these people didn't solve it immediately. I gauge my shopping on experience and honesty and they have them both. When I can't decide between models, they help me decide by my needs. They don't try and talk you into a pricey model just so they'll benefit by the sale - NOPE!!!! They want a happy customer, one that will return over and over again AND THAT'S ME!!!!!

Sandy Peluso

13:09 15 Oct 17

I have been a loyal customer to Best Vac since they were on RT. 64. I have purchased three vacuums and have been very happy. The vacuums are the best along with the service, you can't go wrong. I now live in South Carolina but continue to purchase my supplies on line. Great products and great service!

Ernest Gaudette

15:42 16 Oct 17

Best Vac is a competent, professional and knowledgeable retail and service vacuum cleaner facility serving the residential market. We have had our vacuum for almost 2 years and it has performed very well especially in picking up not only dirt and dust but cat and dog hair. Their free cleaning and inspection service once a year is also nice.

Mike Reed

16:14 18 Oct 17

A company that truly knows the value of customer service. The service department is full of knowledge and they have always had a quick turn around for my central vac system. My first choice for all my Miele vacuum needs too. Friendly service all around. Paula

Sandy Fries

21:25 27 Dec 19

Best Vac has EXCELLENT customer service! I bought 3 Austin air cleaners from them and Kelly was very knowledgeable, helpful and knows all the details about the products she sold me. I was impressed. Thanks for all your time and help! Sanford (Sandy) Fries

Joan Griffin

20:31 18 Oct 19

We have taken our vac here for years. It is always tuned up and looks like new when we get it back. The store is always clean and well organized. I used their bathroom in the back today and the back room is the same. They are always very nice and helpful. I too would not consider going anywhere else. It is refreshing to be so well taken care of.

Stephanie Oesterlin

14:02 08 Oct 19

I’ve been going to best vac for about 17 years and really love their service. We usually just rent steamers and buy cleaner. Great family business and nice staff! I’d recommend them.

Stacey Puett

15:01 18 Sep 19

Vacuums are an important part of maintaining any home and after having 2 much older vacuums serviced(that now run like new!) and purchasing a new one here I wouldn't go anywhere other than Best Vac. Great customer service plus these folks know their vacuums. There are so many choices these days and Ron was able to direct me to the one that would fit my needs and my budget. No one at Target/Walmart/Amazon would be able to give me that level of service to help me make my choice. AND I was able to walk out of the store with my vacuum THAT day! Highly recommend!!!!

Rene Averett

00:08 20 Sep 19

We have been going to Best Vac for almost as many years as they have been in St. Charles. Everyone I've ever dealt with has been extremely knowledgeable , considerate and nice. I have purchased multiple vacuums from them for myself and family over the years and every one of them are still in use. It's wonderful to be able to go into a store knowing you're dealing with good people who sell excellent products.

Robin Robson

19:48 09 Mar 20

I purchased a vacuum from Best Vac over 25 years ago in the early 90s. Their support and service over the years have been outstanding! It was finally time to replace my old Miele, and even though we have since moved out of state, I contacted Ron at Best Vac for his advice. He suggested options and went above and beyond ensuring I chose the right model. It was shipped within the week and I couldn't be more pleased. I LOVE my Miele vacuum and Best Vac!

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