Privacy Policy

  • All claims within our site for Free Shipping on orders over $40.00 pertain to the lower 48 United States by UPS or USPS ground service, additional shipping charges apply to all other areas, states and countries. Products marked as Free Next Day Air or Free Second Day Air Shipping pertain to the Next Business Day. Saturday delivery if available is an extra cost.
  • Please check your order for damage as soon as it arrives. If there is damage notify us as soon as possible so may can help you file a damage claim with the carrier. The carrier is responsible for all damage once the package leaves our shipping facility and is in their possession. All packages we ship with high value are insured at no extra charge to you.
  • Shipping charges may be changed at any time, You will be notified via e-mail and or phone of the change if you have an unprocessed order in our system. For a shipping price quote please call us at 630-377-3539.
  • Best Vac offers secure transaction capabilities; this ensures your credit card and personal information are safe.
  • Currently we only accept orders for the USA.
  • Best Vac only ships to the billing address indicated by the buyer. For security reasons orders requesting shipment to a different address other than the billing address will be cancelled and promptly refunded. If you wish to purchase an item and have it shipped to a third party address please call 630-377-3539.
  • Sales Taxes are applied to orders within Illinois 8%.
  • You will receive an invoice for your purchase. This invoice will be included with your package. Invoices may also be mailed to the billing address depending on the type of goods being shipped. Your credit card company may list us as Best Vac or Best Professional Services, Inc.
  • Prices subject to change without notice, Best Vac scans the Internet regularly to bring you the most competitive pricing available. We make every effort possible to make sure our pricing is correct, if a price is incorrect or has changed we will notify you before we process your order.
  • All product sold from Best Vac come with a complete manufacturer’s warranty. Any free service plans offered by Best Vac are only available to Chicagoland customers. Best Vac is an authorized retailer and service provider for all the products we sell. No used goods are sold from our web site unless clearly posted in our advertised closeouts and special values section. Factory refurbished vacuums are clearly marked.
  • Beam motor units can only be shipped within a 100 mile radius of St. Charles, IL.